Your privacy is important to us at Pleiad. This Privacy Policy explains how we collect, use, and protect your information when you use our app, website, and related services.

1. Information We Collect

We collect several types of information from and about users of our platform, including:

• Personal Identifiable Information (PII): This includes information that can be used to identify you personally, such as your name, email address, phone number, and contact details when you register or use our services.
• Account Information: Username, encrypted passwords, and authentication details used to access the platform.
• Usage Data: This includes details of your interactions with our app and website, IP address, device information, operating system, browser type, and browsing history.
• Location Data: If you enable location services, we collect and process location-based data to enhance features like proximity and local services.
• Cookies and Tracking Technologies: Our app and website may use cookies, beacons, and tracking pixels to gather data for usage analytics, improve the user experience, and offer personalized content.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the functionality of the platform and its services.
• Offer personalized content, features, and recommendations based on your usage and preferences.
• Send notifications, updates, and information related to your account, including technical notices and security alerts.
• Analyze usage trends and monitor platform performance for improvements.
• Enhance security measures and protect the platform from fraudulent activity.

3. Data Sharing and Disclosure

We will never sell your personal information. We may share your information in the following circumstances:

• Service Providers: We share data with trusted third-party service providers who help us operate our app and website (e.g., payment processors, hosting services, analytics providers) but require them to follow strict confidentiality agreements.
• Business Transfers: In case of mergers, acquisitions, or bankruptcy, your data may be transferred to the new entity as part of the business transition.
• Legal Requirements: We may disclose information to comply with legal obligations, such as responding to lawful requests from law enforcement or protecting our rights and users.
• Consent: We may share your data with third parties when we have your explicit consent to do so.

4. Data Security

We take the security of your personal information seriously and implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. Key security practices include:

• Data Encryption: We use AES-256 encryption for data transmission and RSA-4096 for key exchanges to protect your sensitive information.
• Two-Factor Authentication (2FA): Additional verification is required to access certain features and services, adding an extra layer of security.
• Secure Data Storage: All personal data is securely stored on encrypted servers and, where possible, decentralized storage solutions are used to eliminate single points of failure.

5. User Rights and Control

As a user of our platform, you have the right to:

• Access Your Data: You can request a copy of the personal data we hold about you.
• Correction of Data: If any of the information we have is inaccurate, you can request corrections or updates.
• Deletion of Data: You may request the deletion of your account and personal data unless certain legal exceptions apply.
• Restrict Processing: You can restrict how we process your data, such as opting out of direct marketing or the collection of sensitive data.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can set your browser to refuse cookies, but some features may not function as intended if you disable cookies. We use:

• Essential Cookies: Necessary for the basic functionality of the app, such as user login sessions and shopping carts.
• Analytics Cookies: To track user activity and behavior to enhance the user experience and improve our services.
• Advertising Cookies: Used to display targeted ads and content based on user preferences and past activity.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including satisfying any legal, accounting, or reporting requirements. After that, the data will be securely deleted or anonymized.

8. Third-Party Links

Our platform may contain links to third-party websites or services. These third parties have their own privacy policies, and we are not responsible for the privacy practices or content on those external sites. We encourage you to review the privacy policy of every site you visit.

9. International Data Transfers

We operate globally, and your information may be transferred to, stored, and processed in countries outside of your home country. We ensure that these transfers comply with applicable data protection laws, such as the GDPR, by implementing standard contractual clauses or other legal safeguards.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we do, we will notify you by updating the "Effective Date" at the top of this page. Significant changes will be communicated to you directly, either by email or a notice on our app or website.

11. Contact Information

If you have any questions about this Privacy Policy or our data practices, feel free to contact us at:

Email: [info@pleiad.app]